Support

Need help? E-mail cuzipai@gmail.com and we'll reply as soon as we can. Please include your iPhone model and iOS version.

Frequently asked questions

How do I play?

Move with the joystick (bottom-left) and tap JUMP. Tap JUMP again in the air for a double jump. Drag on the right side of the screen to turn the camera. The green arrow shows the next platform.

I fell! Did I lose my progress?

No. You go back to the last cloud checkpoint with a flag. Lives are unlimited.

What is Sky Snack Climb Plus?

An optional one-time purchase that unlocks every outfit in the Wardrobe, including the Bunny Buddy, Dino Kid and Astro Kid, PLUS hats, bags and trails. There is no subscription.

How do I restore my purchase on a new device?

Open Wardrobe › Unlock › Restore Purchase (or Profile & Backup › Restore Purchase). A grown-up check appears first. Use the same Apple ID you bought with.

Why is there a grown-up check?

Buying, signing in and deleting an account are for parents. The game asks you to tap three numbers written as words to make sure a grown-up is there.

How do I back up progress?

Open Profile & Backup and choose Sign in with Apple. Progress then backs up to your own iCloud and comes back on a new iPhone.

How do I delete my account and data?

Open Profile & Backup › Delete account. This removes the sign-in and the iCloud backup. Deleting the app removes everything stored on the device.

Can I get a refund?

Purchases are handled by Apple. Request a refund at reportaproblem.apple.com.

Does the game have ads or collect data?

No ads, no tracking and no data collection. See our Privacy Policy.